QuantLens Data Systems ("QuantLens", "we", "us") curates and sells analysis-ready datasets derived from public-domain sources. This policy explains what personal information we collect, how we use it, and your rights.
Who we are
- Legal entity: QuantLens Data Systems
- Contact: privacy@quantlens.net or support@quantlens.net
Information we collect
We collect the minimum necessary to operate our site and fulfill orders.
Website usage
- Pages visited, referral, device/browser info, approximate location (country/region)
- Cookies and similar technologies (see Cookies below)
Contact & support
- Name, email, and the content of your messages (support tickets, email threads)
- Metadata such as timestamps, IP address (for abuse prevention)
Purchases (when you buy a pack)
- Name, email, order ID, products purchased
- Payment details are processed by our payment processor; we do not store full card numbers on our servers.
Marketing (optional)
- If you opt in, we store your email and preferences for newsletters or product updates.
How we use your information
- Provide the service: process orders, deliver files, maintain access to downloads
- Support: respond to questions, diagnose issues, improve our QA pipeline
- Security: prevent abuse, detect fraud, and protect our users
- Legal: comply with applicable laws, enforce agreements, resolve disputes
- Marketing (if opted-in): send updates; you can unsubscribe any time
Lawful bases (GDPR/UK GDPR)
- Contract: to process your purchase and provide downloads
- Legitimate interests: to secure our services, prevent abuse, and improve quality
- Consent: for optional marketing emails and non-essential cookies/analytics
- Legal obligation: record-keeping for tax, accounting, and compliance
Sharing & processors
We share data with vendors who help us run QuantLens, strictly for their intended purpose.
- Hosting/CDN: Netlify (site & asset delivery)
- File storage/serving: Netlify Large Media
- Checkout: Stripe (card processing)
- Email/Support: Google Workspace
We require vendors to protect personal information and process it only on our instructions.
International transfers
Your information may be processed in Canada, the United States, the EU, or other regions where our vendors operate. We rely on appropriate safeguards (e.g., SCCs) where required.
Data retention
- Support emails/tickets: up to 24 months from last interaction
- Order records: at least 7 years (tax/compliance)
- Analytics: 14 months
We'll keep data longer if needed to meet legal obligations or resolve disputes.
Your rights
Depending on your location (e.g., EU/UK, Canada, California), you may have rights to:
- Access, correct, or delete your information
- Object to or restrict certain processing
- Port your data
- Withdraw consent (for marketing/cookies)
- Lodge a complaint with your local supervisory authority
To exercise rights, email privacy@quantlens.net. We may need to verify your identity before fulfilling requests.
Cookies & similar technologies
We use essential cookies for security and session integrity. We do not use analytics cookies or tracking technologies.
You can control cookies in your browser settings.
Children
QuantLens is not intended for children under 16. We do not knowingly collect personal information from children.
Security
We use TLS encryption in transit, access controls, and least-privilege practices. No online system is 100% secure; we work to protect your information and will notify you of material incidents as required by law.
Changes to this policy
We'll update this page when our practices change. We'll post the new effective date and, when material changes occur, provide additional notice.
Contact
- Privacy: privacy@quantlens.net
- Support: support@quantlens.net